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Tech Learning Center

Free, plain-English tech guides for Maryland homeowners, seniors, and families. No jargon. Just answers.

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Choose a category to find guides on that topic.

Computers

Repair, maintenance, buying guides, and performance tips

Wi-Fi & Internet

Fix connection problems, improve coverage, router tips

Smart Home

Setup guides, device recommendations, troubleshooting

Printers

Connection fixes, driver help, wireless printing

Phones & Tablets

Setup, apps, Bluetooth, and everyday tips

Apple Devices

iPhone, iPad, MacBook, and Apple TV guides

Windows & Microsoft

Windows 10/11, Microsoft 365, Outlook, and OneDrive

Smart TVs & Streaming

Streaming setup, app issues, picture problems

Hearing Aids

Bluetooth pairing, app setup, and troubleshooting

Passwords & Email

Account recovery, password safety, email setup

Home Office

Set up a productive, reliable workspace at home

Online Safety

Avoid scams, protect accounts, browse safely

Tips for Seniors

Easy guides written for non-technical users

Featured Guides

Our most helpful homeowner technology guides — a great place to start.

Computers7 min read

Why Is My Computer Running Slow?

Discover the most common reasons your computer is running slow and what you can do about it.

Related service: Computer Tune-Up

Computers8 min read

How to Set Up a New Computer Correctly

A step-by-step guide to setting up a new computer the right way from the start.

Related service: New Computer Setup

Wi-Fi & Internet6 min read

Why Does My Wi-Fi Keep Disconnecting?

Find out why your Wi-Fi keeps dropping and how to fix it with simple troubleshooting steps.

Related service: Wi-Fi Troubleshooting

Wi-Fi & Internet7 min read

Slow Wi-Fi Troubleshooting Guide

Step-by-step fixes for slow internet speeds at home.

Related service: Wi-Fi Troubleshooting

Wi-Fi & Internet7 min read

Slow Wi-Fi Troubleshooting Guide

Step-by-step fixes for slow internet speeds at home.

Related service: Wi-Fi Troubleshooting

Printers7 min read

Why Won't My Printer Connect?

Fix wireless printer connection problems with this step-by-step guide.

Related service: Printer Setup

Smart Home6 min read

Ring Doorbell Offline? How to Fix It

Ring showing as offline in the app? Step-by-step fixes for the most common causes.

Related service: Smart Home Setup

Smart Home7 min read

How to Set Up Alexa

Everything you need to know to set up an Amazon Echo and start using Alexa.

Related service: Smart Home Setup

Online Safety6 min read

Protecting Yourself from Tech Support Scams

Learn how to recognize and avoid tech support scams targeting homeowners and seniors.

Related service: Technology Training

Hearing Aids6 min read

Connecting Bluetooth Hearing Aids to Your Phone

Step-by-step guide to connecting Bluetooth hearing aids to your iPhone or Android phone.

Related service: Hearing Aid Tech Help

Recently Added

The newest guides added to the Help Center.

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Seniors6 min read

How to Recognize and Avoid Accidental In-App Purchases

How in-app purchases work, how to require confirmation, and how to get a refund for accidental charges.

Related service: Smartphone Setup

Seniors7 min read

How to Safely Shop Online: A Step-by-Step Guide for Seniors

A plain-English guide to safe online shopping for seniors — trustworthy websites, safe payment, and spotting scams.

Related service: In-Home Tech Support

Seniors5 min read

How to Make Text Larger and Easier to Read

Increase text size on iPhone, Android, Windows, and Mac — step-by-step guide to making everything easier to read.

Related service: In-Home Tech Support

Seniors7 min read

How to Make Your Phone Easier to Use: Accessibility Settings for Seniors

Make your iPhone or Android phone easier to use with larger text, louder volume, and other accessibility settings.

Related service: Smartphone Setup

Phones & Tablets6 min read

How to Fix Bluetooth Connection Problems on Your Phone or Tablet

Fix Bluetooth pairing and connection problems on iPhone and Android — step-by-step troubleshooting guide.

Related service: Smartphone Setup

Phones & Tablets7 min read

How to Set Up Emergency Contacts and Medical ID on Your Smartphone

Set up Emergency SOS, emergency contacts, and Medical ID on your iPhone or Android for first responders.

Related service: Smartphone Setup

Phones & Tablets6 min read

How to Organize Your Photos and Videos on Your Phone

Organize your phone's photo library with albums, favorites, and smart search on iPhone and Android.

Related service: Smartphone Setup

Phones & Tablets6 min read

How to Stop Unwanted Calls and Spam on Your Phone

Reduce robocalls and spam calls on your iPhone or Android using built-in tools, the Do Not Call Registry, and call-blocking apps.

Related service: Smartphone Setup

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