Skip to main content

Simple, Transparent Tech Support Pricing

No surprise bills. No hidden fees. Just honest pricing.

Straightforward help at a fair rate

We explain the work, answer questions, and make sure you know what to expect before we get started.

Our service rates
ServiceRateWhat it means
Service call fee$20Covers travel and the first 30 minutes of in-home service
Additional time$30 per 30 minBilled in 30-minute increments, in-home or remote
Remote support$15Covers the first 30 minutes of remote screen-based guidance
Emergency or same-day$50 surchargePriority scheduling surcharge when available

The No Fix, No Charge Guarantee

  • If we cannot resolve the original issue, you do not pay labor for an unsuccessful repair.
  • The $20 in-home service call fee still applies and covers the visit itself.
  • We will explain what we found and recommend a sensible next step.
  • You get honest advice even when repair is not the best value.
  • Our goal is a solution you understand and feel good about.

What is included with in-home support

  • Travel to your home for scheduled in-home appointments.
  • Patient explanations in plain language as we work.
  • Guidance on how to use the solution after the visit.
  • Follow-up support for questions about the work we completed.

Pricing questions

Ready for clear, patient tech help?

Call today or schedule a visit. We will explain your options and pricing before getting to work.

Ask a question before you book