Finding and Opening Your Hearing Aid App
Your hearing aid manufacturer provides a free app for iPhone and Android. The most common ones are listed below.
- Phonak: MyPhonak app
- Oticon: Oticon ON app
- ReSound: ReSound Smart 3D app
- Starkey: Thrive Hearing Control app
- Widex: Widex Moment app
- Signia: Signia app
Tip: If you are not sure which app to use, check the paperwork that came with your hearing aids or ask your audiologist. You can also search your hearing aid brand name in the App Store or Google Play.
Adjusting the Volume
Volume control is the most commonly used feature in hearing aid apps. Most apps show a slider or plus/minus buttons for each hearing aid.
- 1Open your hearing aid app.
- 2Look for a volume slider or volume control section on the main screen.
- 3Drag the slider up to increase volume or down to decrease it.
- 4Some apps let you adjust the left and right hearing aids independently — useful if one ear needs more amplification than the other.
- 5Changes take effect immediately — you do not need to save or confirm.
Tip: If you find yourself constantly adjusting the volume in the same environment (like a restaurant), consider creating a custom program for that setting so the adjustment is saved for next time.
Switching Between Listening Programs
Hearing aids typically come with several preset listening programs designed for different environments — quiet conversation, noisy restaurants, music, outdoors, and more. Your app lets you switch between them easily.
- Quiet/Default: for everyday quiet environments like home.
- Noise/Restaurant: reduces background noise in loud settings.
- Music: optimized for listening to music with less processing.
- Outdoors: reduces wind noise.
- TV/Streaming: if your hearing aids support direct audio streaming.
- 1Open your hearing aid app.
- 2Look for a Programs, Situations, or Environments section.
- 3Tap the program that matches your current environment.
- 4The hearing aids will adjust their processing automatically.
Adjusting Bass and Treble (Equalizer)
Some hearing aid apps include an equalizer that lets you adjust the balance of low, mid, and high-frequency sounds. This is useful if speech sounds too sharp or too muffled.
- 1Look for a Sound, Equalizer, or Tone Control section in the app.
- 2Adjust the sliders for low (bass), mid, and high (treble) frequencies.
- 3If speech sounds muffled, try increasing the high-frequency slider.
- 4If sounds feel too sharp or harsh, try reducing the high-frequency slider.
Warning: Major adjustments to your hearing aid's amplification should be made by your audiologist, not through the app. The app is for fine-tuning within the range your audiologist has already set.
Using the Remote Microphone Feature
Some hearing aid apps include a remote microphone feature that uses your phone's microphone to pick up sound and stream it directly to your hearing aids. This is useful in noisy environments or when talking to someone across a table.
- 1Look for a Remote Microphone or Phone Microphone option in the app.
- 2Place your phone near the person you want to hear.
- 3The app will stream audio from the phone's microphone directly to your hearing aids.
What to Do If the App Cannot Find Your Hearing Aids
If you open the app and it says it cannot connect to your hearing aids, try these steps.
- 1Make sure Bluetooth is turned on on your phone.
- 2Open your phone's Bluetooth settings and check that your hearing aids appear as connected devices.
- 3If they are not connected, put your hearing aids back in their charging case for 10 seconds, then take them out — this triggers a reconnection.
- 4If they still do not connect, turn Bluetooth off on your phone, wait 10 seconds, and turn it back on.
- 5As a last resort, delete the hearing aids from your phone's Bluetooth settings and re-pair them.